Is It Time to Say Goodbye to Your Best Customer?

You have a customer who does all the right things. – they pay on time, and the work is consistent. However, their work is a bit of a headache, and you’re worried it could be starting to hurt production for other customers or limit your shop’s potential for growth.

Is it right to fire a customer who hasn’t done anything wrong, and is it a good choice – especially in this economy?

In this episode of Practical Machinist’s Machine Shop Talk, Ian Sandusky from Lakewood Machine & Tool is back to cover a post on the Practical Machinist forums dealing with this sticky scenario.